- Youth MHFA Manual (Paperback)
- For use in the following courses: Youth MHFA.
- Only available for purchase by Licensed Youth MHFA Instructors.
- This item must only be supplied to MHFAiders that are undertaking or have a completed an eligible course.
- Youth MHFA Manual (Paperback)
- For use in the following courses: Youth MHFA.
- Only available for purchase by Licensed Youth MHFA Instructors.
- This item must only be supplied to MHFAiders that are undertaking or have a completed an eligible course.
- Coupon redeemable for a physical copy of the latest edition Youth MHFA Manual (Paperback).
- This product is valid for use for 12 months from the date of purchase.
- Only available for purchase by Licensed Youth MHFA Instructors and Account Management customers.
- This item must only be supplied to MHFAiders that are undertaking or have completed an eligible Youth MHFA course.
- Manual can only be posted within Australia.
- 200cm tall Youth MHFA Deluxe Banner is stylish, professional, lightweight and easy to assemble.
- Includes a functional cushioned carry bag.
- Only available for purchase by Licensed Youth MHFA Instructors. Please allow 3 weeks for the banner to be produced.
- For use only by Licensed Youth MHFA Instructors in the delivery of Youth Mental Health First Aid courses.
- Blended Upskill: Standard MHFA for Tertiary Students Voucher – includes access to eLearning/Webcast and teaching materials.
- For Licensed Standard MHFA and/or Youth MHFA Instructors to upskill and gain the credentials to deliver the Standard MHFA for Tertiary Students.
- This product is valid for use for 12 months from the date of purchase.
- To use this voucher and enrol, the redeemer must be a Licensed Standard MHFA Instructor and have delivered 2 face-to-face Standard MHFA and/or Youth MHFA courses before attempting this Upskill.
- Participants must successfully complete the Upskill in order to gain this Blended credential.
- Provisions the ability to deliver Component 2 of the Standard MHFA for Tertiary Students course using the following delivery methods: Blended F2F or Blended Online.
- Blended Upskill: Youth MHFA Voucher – includes access to eLearning/Webcast and teaching materials.
- For Licensed Youth MHFA Instructors to upskill and gain the credentials to deliver the Blended versions of Youth MHFA.
- This product is valid for use for 12 months from the date of purchase.
- To use this voucher and enrol, the redeemer must be a Licensed Youth MHFA Instructor and have delivered 2 face-to-face Youth MHFA courses before attempting this Upskill.
- Participants must successfully complete the Upskill in order to gain this Blended credential.
- Provisions the ability to deliver Component 2 of the Youth MHFA course using the following delivery methods: Blended F2F or Blended Online.
- Refresher Upskill: Youth MHFA Voucher – includes access to Webcast and teaching materials.
- For Licensed Youth MHFA Instructors to upskill and gain the credentials to deliver the Youth MHFA Refresher Course.
- This product is valid for use for 12 months from the date of purchase.
- To use this voucher and enrol, the redeemer must be a Licensed Youth MHFA Instructor and have delivered 2 face-to-face Youth MHFA courses before attempting this Upskill.
- Participants must successfully complete the Upskill in order to gain this Refresher credential.
- Provisions the Instructor with the ability to deliver the Youth MHFA Refresher Course using the following delivery methods: Face-to-face or Online.
- Specialised Upskill: Conversations about Gambling Voucher – includes access to Webcast and teaching materials.
- For Licensed MHFA Instructors to upskill and gain the credentials to deliver the Conversations about Gambling course.
- This product is valid for use for 12 months from the date of purchase.
- To use this voucher and enrol, the redeemer must be a Licensed MHFA Instructor and have delivered 2 face-to-face courses before attempting this Upskill.
- Participants must successfully complete the Upskill in order to gain this Specialised Course credential.
- Provisions the Instructor with the ability to deliver the Conversations about Gambling Course using the following delivery methods: Face-to-face.
- Specialised Upskill: Conversations About Suicide Voucher – includes access to Webcast and teaching materials.
- For Licensed MHFA Instructors to upskill and gain the credentials to deliver the Conversations About Suicide Course.
- This product is valid for use for 12 months from the date of purchase.
- To use this voucher and enrol, the redeemer must be a Licensed MHFA Instructor and have delivered 2 face-to-face courses before attempting this Upskill.
- Participants must successfully complete the Upskill in order to gain this Specialised Course credential.
- Provisions the Instructor with the ability to deliver the Conversations About Suicide Course using the following delivery methods: Face-to-face.
- Specialised Upskill: Conversations About Non-Suicidal Self-Injury Voucher – includes access to Webcast and teaching materials.
- For Licensed MHFA Instructors to upskill and gain the credentials to deliver the Conversations About Non-Suicidal Self-Injury Course.
- This product is valid for use for 12 months from the date of purchase.
- To use this voucher and enrol, the redeemer must be a Licensed MHFA Instructor and have delivered 2 face-to-face courses before attempting this Upskill.
- Participants must successfully complete the Upskill in order to gain this Specialised Course credential.
- Provisions the Instructor with the ability to deliver the Conversations About Non-Suicidal Self-Injury Course using the following delivery methods: Face-to-face.
- Youth MHFA Manual (Paperback)
- For use in the following courses: Youth MHFA.
- Only available for purchase by Licensed Youth MHFA Instructors.
- This item must only be supplied to MHFAiders that are undertaking or have a completed an eligible course.
- A4 colour printed copy of the latest edition Youth MHFA Teaching Notes.
- Folder sold separately.
- Only available for purchase by Licensed Youth MHFA Instructors.
- For use only by Licensed Youth MHFA Instructors in the delivery of Youth MHFA courses.
- Youth MHFA Teaching Notes Folder with tabs.
- Teaching notes or letter file pockets sold separately.
- Only available for purchase by Licensed Youth MHFA Instructors.
- For use by Licensed Youth MHFA Instructors only.
- A4 size colour Youth MHFA Completion Certificate.
- Only available for purchase by Licensed Youth MHFA Instructors.
- This item must only be supplied to Youth MHFAiders (i.e., those that have completed a Youth Mental Health First Aid Course).
This is a sample page.
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.